Last updated: 13 October 2026

At Up For A Jam, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how it is used and the choices you have when using our website.

1. Who We Are

Up For A Jam is a UK-based online platform helping musicians find other musicians, make connections and explore opportunities to play music together.

The website is operated by Neil Cowling, trading as Up For A Jam, who is the data controller responsible for personal information processed through the website.

Contact details:

Up For A Jam
61 Bridge Street
Kington
HR5 3DJ
United Kingdom

Email: hello@upforajam.com
Website: https://upforajam.com

2. Information We Collect

We may collect the following types of personal information.

Account information

When you register, we collect information such as your username, email address, account credentials and any other details you choose to provide.

Musician profiles and adverts

When you create an advert or profile, we may collect information including:

Your display name.

Instruments you play.

Preferred music genres.

Your town, postcode or chosen location.

Musical experience, interests and availability.

Advert descriptions and any images you upload.

Messages and communications

When you communicate with other members through the website, message content and associated account information may be stored to provide the messaging service.

If you contact us directly, we may retain your email address, correspondence and other information needed to respond.

Technical information

When you visit the website, our systems and service providers may collect technical information such as your IP address, browser type, device information, pages visited, login activity and security-related logs.

3. How We Use Your Information

We use personal information to:

Create and manage member accounts.

Publish musician adverts and profiles.

Help members find other musicians using instruments, genres and locations.

Enable communication between members.

Respond to enquiries, reports and support requests.

Maintain website security and prevent misuse.

Improve website performance and functionality.

Comply with legal obligations.

We do not sell members’ personal information to advertisers or data brokers.

4. Our Legal Bases for Processing

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the activity, we rely on:

Contract: To provide the services requested when you register, publish an advert or use member messaging.

Legitimate interests: To maintain website security, prevent abuse, respond to enquiries and improve the service, where those interests are not overridden by your rights.

Legal obligations: Where we must retain or disclose information to comply with applicable law.

Consent: Where required, such as for certain cookies or optional marketing communications. You can withdraw consent at any time.

We assess the appropriate legal basis for each processing activity.

5. Public Profiles and Adverts

Up For A Jam is designed to help musicians discover and contact one another.

Information you choose to publish in a public profile or advert may be visible to other website visitors, including people who are not registered members.

This may include your display name, instruments, music preferences, location and advert description.

Please avoid including sensitive information, personal telephone numbers, full home addresses or other details you would not want to make public.

Publicly available information may also be indexed by search engines.

6. Location Information

Our website allows members to search for musicians and adverts by town, postcode or geographical area.

We use the location information you provide to support relevant local searches and display listings.

Location search and mapping functionality is provided using Mapbox.

When you interact with maps or location-search features, Mapbox may process technical and location-related information according to its own privacy practices.

We recommend entering a town or general location rather than your precise home address when creating a public advert.

7. Private Messaging

Members may communicate through the website’s private messaging features.

Messages are intended for the participants in the conversation and are not displayed as public adverts.

However, message information may be processed by the website’s systems and authorised service providers for delivery, storage, security, support or investigation of reported misuse, where lawful and necessary.

Please avoid sharing sensitive personal or financial information through messages.

8. Cookies and Similar Technologies

Up For A Jam uses cookies and related technologies to support website functionality.

These may include:

Essential cookies: Used for account login, security, session management and other necessary website functions.

Preference cookies: Used to remember certain settings or choices.

Analytics cookies: If enabled, used to understand website usage and improve the visitor experience.

Third-party technologies: Some website features, such as embedded maps, may involve services operated by external providers.

Where consent is required, we will request it before using the relevant non-essential technologies.

You can find further information in our Cookie Policy and manage available preferences through our cookie controls.

9. Third-Party Service Providers

We use external companies to help operate and maintain Up For A Jam.

These include:

Hostinger: Website hosting and associated infrastructure.

Mapbox: Location search and mapping functionality.

WordPress and website plugins: Software used to manage member accounts, listings, messaging and website features. Some plugins may connect to external service providers.

Email service providers: Services used to deliver account notifications, password resets and other necessary communications.

We may also use security, backup or analytics providers where appropriate.

Service providers may process personal information on our behalf under applicable contractual and data protection arrangements. Some third-party services may act as independent data controllers for particular activities.

We do not permit service providers acting on our behalf to use personal information for unrelated purposes.

10. International Data Transfers

Some service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take steps to ensure that an appropriate legal transfer mechanism or safeguard applies, as required by UK data protection law.

You can contact us for further information about relevant international transfers and safeguards.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

In general:

Account and profile information is retained while your account remains active.

Adverts are retained while published and may remain in backups or administrative records for a limited period after removal.

Messages are retained as necessary to provide messaging functionality, subject to applicable deletion processes.

Security logs, support correspondence and other records are retained according to operational needs and legal requirements.

When information is no longer needed, we aim to delete or anonymise it securely.

Some information may need to be retained for longer where required by law, necessary for legitimate legal claims or relevant to an ongoing security investigation.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Request access to personal information we hold about you.

Ask us to correct inaccurate information.

Request deletion of your personal information.

Request restrictions on certain processing.

Object to processing based on legitimate interests.

Request transfer of certain information to another provider.

Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions.

You have the right to object to processing of your personal information based on our legitimate interests.

To exercise your rights, please contact hello@upforajam.com.

We may need to verify your identity before responding.

13. Account Deletion

You may request deletion of your Up For A Jam account by contacting hello@upforajam.com.

When an account is deleted, associated personal information will be removed or anonymised where appropriate, subject to technical limitations and any legal requirement to retain particular records.

Some information may remain temporarily in secure backups until those backups are replaced or deleted.

14. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures may include encrypted connections, access controls, website security tools, software updates and backups.

However, no internet-based service can guarantee complete security.

Members should use strong passwords and avoid sharing their account credentials.

15. Marketing Communications

We may occasionally offer optional email updates about Up For A Jam, including new features or website news.

Where required by law, we will obtain your consent before sending marketing emails.

You can unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.

Essential service emails, such as password resets and important account notifications, are not marketing messages.

16. Children’s Privacy

Up For A Jam is intended for adults aged 18 and over.

We do not knowingly offer member accounts to children under 18.

If we become aware that a child has registered an account, we will take appropriate steps to investigate and address the situation, including removing the account where necessary.

17. External Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies before providing personal information.

18. Automated Decision-Making

We do not intend to use personal information to make solely automated decisions that produce legal or similarly significant effects on members.

Search results and listing filters may use automated processes to display adverts based on selected instruments, genres or locations.

19. Complaints

If you have concerns about how we handle your personal information, please contact us first at hello@upforajam.com so we can investigate.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Website: https://ico.org.uk

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.

Any updated version will be published on this page with a revised date.

Where required, we will provide additional notice of significant changes.

21. Contact Us

For privacy questions, requests or concerns, please contact:

Up For A Jam
Neil Cowling, trading as Up For A Jam
Email: hello@upforajam.com
Website: https://upforajam.com

61 Bridge Street
Kington
HR5 3DJ
United Kingdom

Your privacy matters. We want Up For A Jam to be a welcoming place where musicians can connect with confidence.